Open Government at the National Archives

Home > Open Government > Plain Writing at the National Archives > Plain Writing Examples > Check Order Status

Check the Status of Research and Records Orders - Plain Writing Before Example

This is a Plain Writing Draft Example - View More Examples

You can check the status of your reproduction order that was placed online by entering your order number online.

  • Orders placed on NATF Forms 81 through 86 are generally completed in approximately 8 weeks from the time we receive them.
  • Orders placed on NATF Form 85, for full pension files, generally take 12-16 weeks due to the large size of the files.
  • You should receive a response to your order for publications within 3-4 weeks.

If you have not received a response to your order within the stated times, please send us an email or call us:

  • orderstatus@nara.gov
  • Customer Service Center Telephone Number:   1-866-272-6272

Please provide the following information:

  • your name and postal mailing address
  • the order number (preprinted on the NATF Forms 81 through 86), if applicable
  • a daytime phone number, if you wish to be called
Top