FRC 02.2011: New team of Account Managers for the Federal Records Centers Program

February 7, 2011

FRC MEMORANDUM TO FEDERAL AGENCY CONTACTS: New team of Account Managers for the Federal Records Centers Program

I am very pleased to announce that the Federal Records Centers Program (FRCP) has recently hired six Account Managers to help us better serve our agency customers. This new team has a wealth of experience in customer service and is available to help you find solutions to your records management challenges, listen to your feedback on FRC services, answer questions about your bills and contracts, provide information on new FRC services, and help you find training and other assistance for your staff.

Two of the Account Managers will be based in the Washington, D.C. area and the other four will be based in our regional offices. Please see below for information on which Account Managers will be serving your agency.

All of our new Account Managers will be in Washington, D.C. Wednesday, February 16 and Thursday, February 17 and will be available to meet with you one-on-one either after the FRC Forum/BRIDG meeting on February 16 or any time during the day on February 17. If you would like to schedule an appointment with your new Account Manager during one of these times, please contact Ron Mitchell at 301-837-3422 or ron.mitchell@nara.gov. Meetings will take place at the National Archives Building, 700 Pennsylvania Avenue, NW..

Listed below is some information on the Account Managers and the agencies they will be serving. Over the next few weeks, your Account Manager will be contacting you to introduce him/herself. If you have any questions before then, please feel free to contact them.

I look forward to hearing your feedback on our new account management team!

David M. Weinberg
Director
NARA Federal Records Centers Program

Please visit the Account Managers page for a current list of account managers and the agencies they support.