AC 12.2016

November 24, 2015

MEMORANDUM TO FEDERAL AGENCY CONTACTS: Payment for Records Management Training Courses

Effective December, 1, 2015, NARA’s Records Management Training Program will no longer accept credit card payment information via email.  The credit card information on the payment form must be faxed to NARA.

When you register for a course in the Records Management Training Learn Center, you will receive a notification email with a payment form attached.  After you or the credit card holder completes the form with credit card information, your form must be faxed to the Records Management Training Program for processing.

There are two Training Registrars that processes records management course payments.  For course registrations for the eastern, southern and northern United States, please fax your form to Morris Small at 301-837-3699.  For midwest and western states, online customers, and tailored agency training courses, please fax your form to Audrey Shapin at 949-448-4926.v Course registration is not complete until we process your payment and you receive an approval email from our system.

Any emails that contain credit card payment information will be returned to the customer without processing.

There is more detailed information about this change on the Records Management Training Learn Center home page.

Instructions for processing checks did not change and are listed on the revised payment form.

Instructions for processing IPACs and SF 182 remain the same and are listed in the Records Management Training Learn Center.

If you have any questions, please contact Gary Rauchfuss, Director, Records Management Training Program at gary.rauchfuss@nara.gov.

LAURENCE BREWER
Acting Chief Records Officer
for the U.S. Government