March 2016 Archives.gov Metrics Dashboard
March 1-31, 2016
Monthly Summary
As reported by Google Analytics
- 2,333,766 Users on Archives.gov
- 2,899,841 Sessions on Archives.gov
- 11,813,071 Page Views on Archives.gov
- 73.9% New Visitors
- 26.1% Returning Visitors
Most Popular Topics on Archives.gov
As reported by Google Analytics
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- us constitution
- electoral college
- national archives
- federal holidays
- constitution
- nara
- bill of rights
- dd214
- archives.gov
- constitution of the united states
- united states constitution
- www.archives.gov
- national archives and records administration
- sf 180
- 13th amendment
- american constitution
- national personnel records center
- ellis island records of immigrants
- nprc
- the declaration of independence
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 39%
- Genealogists: 20%
- Researchers: 10%
- Other: 10%
- Educator or Student: 9%
- History enthusiast: 7%
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Genealogy or family history information: 46%
- Historical Documents: 28%
- Specific Event or Era: 19%
- Other: 17%
- Historical Photographs: 6%
- Wars: 6%
- Famous Persons: 5%
- Specific Places or Locations: 5%
- Historical maps: 2%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In March, there were 542 respondents:
- Satisfaction Score: 64 out of 100
- Site Performance Score: 82 out of 100
- Look and Feel: 75 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 72 out of 100
- Recommend: 69 out of 100
- Trusted Resource: 73 out of 100
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov