September 2015 Archives.gov Metrics Dashboard

September 1-30, 2015

Monthly Summary

As reported by Google Analytics

  • 2,397,599 Users on Archives.gov
  • 3,161,245 Sessions on Archives.gov
  • 7,123,106 Page Views on Archives.gov
  • 71.1%   New Visitors
  • 28.9%   Returning Visitors

Most Popular Topics on Archives.gov

As reported by Google Analytics

Most Popular Search Terms

This includes searches on Archives.gov as reported by Google Analytics

  • declaration of independence
  • us constitution
  • constitution
  • bill of rights
  • national archives
  • federal holidays 2015
  • federal holidays
  • the declaration of independence
  • the constitution
  • united states constitution
  • constitution of the united states
  • nara
  • dd214
  • electoral college
  • the us constitution
  • declaration of independence text
  • 2015 federal holidays
  • archives.gov
  • 13th amendment
  • amendments
  • the bill of rights
  • national archives and records administration
  • www.archives.gov
  • 19th amendment
  • columbus day 2015 federal holiday
  • military records
  • u.s. constitution

Who our Website Visitors are

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans:   32%
  • Genealogists:   26%
  • Researchers:   14%
  • Other:   11%
  • Educator or Student:  11%

What our Website Visitors are Looking for

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans' Service Records:   31%
  • Historical Documents:   23%
  • Genealogy or family history information:   19%
  • Other:   10%
  • Online Electronic Records:   4%

Satisfaction Scores

We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.

In September, there were 425 respondents:

Customer satisfaction impacts visits:

  • Likelihood to Return:   74 out of 100
  • Recommend:  70 out of 100

Contact Us

If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!

Contact us at webprogram@nara.gov

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