November 2014 Archives.gov Metrics Dashboard
November 1 - 30, 2014
Monthly Summary
- 2,723,662 Visits to Archives.gov (WebTrends)
- 1,642,476 Unique Visitors (WebTrends)
- 74.8% New Visitors (Google Analytics)
- 26.2% Returning Visitors (Google Analytics)
Most Popular Topics on Archives.gov
As reported by WebTrends
- Military Service Records Request: 245,662 Visits - 387,613 Views
- Declaration of Independence Transcript: 220,142 Visits - 290,317 Views
- Constitution of the United States Transcript: 195,166 Visits - 264,758 Views
- 2014 Federal Holidays: 180,273 Visits - 202,874 Views
- Home page: 179,092 Visits - 264,500 Views
- Veterans' Service Records: 123,714 - 199,012 Views
- Constitution of the United States - Official: 120,452 Visits - 198,632 Views
- Research Our Records: 99,437 Visits - 160,465 Views
- Declaration of Independence: 82,845 Visits - 133,465 Views
- 19th Amendment to the U.S. Constitution: Women's Right to Vote: 78,291 Visits - 107,372 Views
- Bill of Rights: 76,647 Visits - 126,781 Views
- Bill of Rights Transcript: 68,070 Visits - 89,251 Views
- Online Public Access: 66,958 Visits - 118,758 Views
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- consitution
- us constitution
- national archives
- bill of rights
- the declaration of independence
- the constitution
- electoral college
- federal holidays 2014
- 19th amendment
- united states constitution
- is veterans day a federal holiday
- civil rights act of 1964
- constitution of the united states
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 38%
- Genealogists: 26%
- Educator or Student: 14%
- Researchers: 9%
- Other: 9%
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans' Service Records: 31%
- Historical Documents: 25%
- Genealogy or family history information: 20%
- Other: 10%
- Online Electronic Records: 4%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In November, there were 454 respondents:
- Satisfaction Score: 65 out of 100
- Content Satisfaction Score: 75 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 73%
- Recommend: 70%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov