October 2014 Archives.gov Metrics Dashboard
October 1 - 31, 2014
Monthly Summary
- 3,026,628 Visits to Archives.gov (WebTrends)
- 1,765,853 Unique Visitors (WebTrends)
- 73.5% New Visitors (Google Analytics)
- 26.5% Returning Visitors (Google Analytics)
Most Popular Topics on Archives.gov
As reported by WebTrends
- 2014 Federal Holidays: 302,881 Visits - 346,420 Views
- Declaration of Independence Transcript: 299,487 Visits - 405,437 Views
- Constitution of the United States Transcript: 240,589 Visits - 330,302 Views
- Military Service Records Request: 220,620 Visits - 342,471 Views
- Home page: 197,032 Visits - 290,281 Views
- Constitution of the United States - Official: 155,318 Visits - 256,043 Views
- Declaration of Independence Transcript: 118,804 Visits - 189,613 Views
- Research Our Records: 105,363 Visits - 171,280 Views
- Veterans' Service Records: 104,703 Visits - 164,204 Views
- Bill of Rights: 92,923 Visits - 152,158 Views
- Bill of Rights Transcript: 86,460 Visits - 113,124 Views
- Social Security Act: 80,938 Visits - 113,584 Views
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- consitution
- us constitution
- national archives
- the declaration of independence
- bill of rights
- the constitution
- is columbus day a federal holiday
- columbus day 2014
- federal holidays 2014
- constitution of the united states
- 19th amendment
- electoral college
- federal holidays
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Genealogists: 31%
- Veterans: 28%
- Educator or Student: 13%
- Other: 12%
- Researchers: 11%
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans' Service Records: 27%
- Historical Documents: 23%
- Genealogy or family history information: 22%
- Other: 14%
- Events Information: 3%
- Online Electronic Records: 3%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In October, there were 508 respondents:
- Satisfaction Score: 69 out of 100
- Content Satisfaction Score: 80 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 75%
- Recommend: 73%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov