August 2014 Archives.gov Metrics Dashboard
August 1 - 31, 2014
Monthly Summary
- 1,892,655 Visits to Archives.gov (WebTrends)
- 1,154,203 Unique Visitors (WebTrends)
- 71.9% New Visitors (Google Analytics)
- 28.1% Returning Visitors (Google Analytics)
Most Popular Topics on Archives.gov
As reported by WebTrends
- Military Service Records Request: 222,581 Visits - 341,110 Views
- Home page: 159,957 Visits - 222,775 Views
- Constitution of the United States Transcript: 148,544 Visits - 198,361 Views
- Declaration of Independence Transcript: 141,770 Visits - 187,198 Views
- Veterans' Service Records: 107,978 Visits - 167,934 Views
- Constitution of the United States - Official: 105,924 Visits - 169,295 Views
- Research Our Records: 99,614 Visits - 159,403 Views
- 2014 Federal Holidays: 88,393 Visits - 96,412 Views
- Bill of Rights: 82,458 Visits - 131,763 Views
- Online Public Access: 66,713 Visits - 119,025 Views
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- us constitution
- bill of rights
- national archives
- consitution
- the declaration of independence
- the constitution
- constitution of the united states
- nara
- united states constitution
- federal holidays 2014
- dd214
- the bill of rights
- military records
- archives.gov
- www.archives.gov
- national personnel records center
- the us constitution
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Genealogists: 32%
- Veterans: 30%
- Researchers: 12%
- Other: 11%
- Educator or Student: 9%
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans' Service Records: 29%
- Genealogy or family history information: 23%
- Historical Documents: 20%
- Other: 11%
- Online Electronic Records: 6%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In August, there were 554 respondents:
- Satisfaction Score: 64 out of 100
- Content Satisfaction Score: 75 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 73%
- Recommend: 70%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov