July 2014 Archives.gov Metrics Dashboard
July 1 - 31, 2014
Monthly Summary
- 2,018,825 Visits to Archives.gov (WebTrends)
- 1,284,738 Unique Visitors (WebTrends)
- 74.8% New Visitors (Google Analytics)
- 25.2% Returning Visitors (Google Analytics)
Most Popular Topics on Archives.gov
As reported by WebTrends
- Declaration of Independence Transcript: 344,059 Visits - 418,613 Views
- Military Service Records Request: 231,701 Visits - 344,032 Views
- Home page: 165,738 Visits - 222,419 Views
- Constitution of the United States Transcript: 112,051 Visits - 140,569 Views
- Veterans' Service Records: 105,279 Visits - 160,156 Views
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- national archives
- us constitution
- declaration of independence text
- the declaration of independence
- bill of rights
- nara
- dd214
- constitution of the united states
- national archives washington dc
- united states constitution
- consitution
- www.archives.gov
- military records
- archives.gov
- national personnel records center
- federal holidays 2014
- von trapp family
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 31%
- Genealogists: 27%
- Other: 19%
- Researchers: 13%
- Educator or Student: 7%
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans' Service Records: 28%
- Historical Documents: 25%
- Genealogy or family history information: 21%
- Other: 9%
- Online Electronic Records: 4%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In July, there were 531 respondents:
- Satisfaction Score: 67 out of 100
- Content Satisfaction Score: 77 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 75%
- Recommend: 71%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov