February 2014 Archives.gov Metrics Dashboard
February 1 - 28, 2014
Monthly Summary
- 2,785,500 visits to Archives.gov (WebTrends)
- 1,754,978 Unique Visitors (WebTrends)
- 72.49% New Visitors (Google Analytics)
- 27.51% Returning Visitors (Google Analytics)
Most Popular Topics on Archives.gov
- Military Service Records Request: 219,438 Visits, 324,256 Views (WebTrends)
- Constitution of the United States Transcript: 202,480 Visits, 259,427 Views (WebTrends)
- Declaration of Independence Transcript: 196,124 Visits, 244,891 Views (WebTrends)
- Constitution of the United States: 179,669 Visits, 286,020 Views (WebTrends)
- Bill of Rights Transcript: 139,567 Visits, 175,456 Views (WebTrends)
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- bill of rights
- us constitution
- constitution
- von trapp family
- federal holidays 2014
- civil rights act of 1964
- amendments
- dd214
- lewis and clark expedition
- electoral college
- ansel adams
- articles of confederation
- 19th amendment
- military records
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Genealogists: 24 %
- Veterans: 23 %
- Researchers: 18 %
- Educator or Student: 15 %
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Historical Documents: 31 %
- Veterans' Service Records: 23 %
- Genealogy or family history information: 20 %
- Online Electronic Records: 4 %
- Federal Register Publications 3 %
- Events Information: 2 %
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In February, there were 306 respondents:
- Satisfaction Score: 67 out of 100
- Content Satisfaction Score: 75 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 76%
- Recommend: 73%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov