January 2014 Archives.gov Metrics Dashboard
January 1 - 31, 2014
Monthly Summary
- 2,741,759 visits to Archives.gov (WebTrends)
- 1,715,138 Unique Visitors (WebTrends)
- 72.72% New Visitors (Google Analytics)
- 27.18% Returning Visitors (Google Analytics)
Most Popular Topics on Archives.gov
- Military Service Records Request: 246,048 Visits, 365,194 Views (WebTrends)
- Constitution of the United States Transcript: 206,273 Visits, 266,250 Views (WebTrends)
- Constitution of the United States: 173,523 Visits, 262,008 Views (WebTrends)
- Declaration of Independence Transcript: 155,514 Visits, 197,317 Views (WebTrends)
- Bill of Rights: 153,110 Visits, 236,580 Views (WebTrends)
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- bill of rights
- us constitution
- constitution
- von trapp family
- amendments
- dd 214
- electoral college
- articles of confederaton
- 13th amendment
- civil rights act of 1964
- lewis and clark expedition
- homestead act
- military records
- ansel adams
- 19th amendment
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 29 %
- Genealogists: 27 %
- Researchers: 14 %
- Educator or Student: 13 %
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans' Service Records: 28 %
- Historical Documents: 25 %
- Genealogy or family history information: 21 %
- Online Electronic Records: 2 %
- Events Information: 2 %
- Federal Register Publications 1 %
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In January, there were 409 respondents:
- Satisfaction Score: 65 out of 100
- Content Satisfaction Score: 74 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 75%
- Recommend: 72%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov