March 2013 Archives.gov Metrics Dashboard
March 1 - 31, 2013
Monthly Summary
- 7,787,375 page views to Archives.gov
- 2,050,516 Unique Visitors
- 69.74% New Visitor, 30.26% Returning Visitor
Most Popular Topics on Archives.gov
This is based upon number of Page visits.
- Constitution of the United States, 375,777 Views
- Bill of Rights, 307,356 Views
- Military Service Record Request, 318,101 Views
Most Popular Search Terms
This includes searches using external search engines as well as the search on archives.gov.
- dd214
- Constitution
- Declaration of Independence
- Bill of Rights
- Civil War
- Census
- 1930 Census
- Electoral College
- Emancipation Proclamation
Who our Website Visitors are
This is based upon those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 30%
- Genealogists: 27%
- Researchers: 14%
- Educator or Student: 12%
What our Website Visitors are looking for
This is based upon those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans' Service Records: 27%
- Historical Documents: 26%
- Genealogy or family history information: 22%
- Online Electronic Records: 5%
- Events Information: 2%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In March, there were 507 respondents:
- Satisfaction Score: 64 out of 100
- Content Satisfaction Score: 74 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 73%
- Recommend: 69%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov