January 2013 Archives.gov Metrics Dashboard
January 1 - 31, 2013
Monthly Summary
- 10,231,945 page views to Archives.gov
- 2,586,341 Unique Visitors
- 71.83% New Visitor, 28.17% Returning Visitor
Most Popular Topics on Archives.gov
This is based upon the number of Page visits.
- Constitution of the United States: 451,031 Visits, 747,733 Views
- Bill of Rights: 388,241 Visits, 639,063 Views
- Military Service Record Request: 270,251 Visits, 442,970 Views
Most Popular Search Terms
This including using external search engines as well as the search on archives.gov
- Constitution
- dd214
- Declaration of Independence
- Bill of Rights
- Emancipation Proclamation
- Civil War
- magna carta
- Jackie Robinson
Who our Website Visitors are
Who our visitors are around the world.This is based upon those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 32%
- Genealogists: 28%
- Researchers: 13%
- Educator or Student: 9%
What our Website Visitors are looking for
This is based upon those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans' Service Records: 31%
- Genealogy or family history information: 20%
- Historical Documents: 17%
- Online Electronic Records: 6%
- Events Information: 3%
- Online Exhibits: 3%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain language specific questions, to measure customer satisfaction.
In January, there were 528 respondents:Customer satisfaction impacts visits:
- Satisfaction Score: 63 out of 100
- Content Satisfaction Score: 72 out of 100
- Likelihood to Return: 71%
- Recommend: 68%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov