FRC 02.2012: ARCIS Remains Down for Maintenance on May 7

May 7, 2012

FRC MEMORANDUM TO FEDERAL AGENCY CONTACTS: ARCIS Remains Down for Maintenance on May 7

As of 11:30 a.m. EDT, ARCIS is still unavailable. We are working to resolve the issues with this system in order to restore functionality as soon as possible.

In the meantime, if you need to submit a reference request to a Federal Records Center, please submit an OF 11 to the appropriate center as indicated below:

• Atlanta Federal Records Center atlanta.reference@nara.gov
• Boston Federal Records Center waltham.reference@nara.gov
• Chicago Federal Records Center eric.vanek@nara.gov
• Dayton Federal Records Center sandy.tussey@nara.gov
• Denver Federal Records Center joel.powell@nara.gov
• Fort Worth Federal Records Center ftworth.reference@nara.gov
• Lee’s Summit Federal Records Center LeesSummit.reference@nara.gov
• Lenexa Federal Records Center kansascity.reference@nara.gov
• Philadelphia Federal Records Center philadelphia.reference@nara.gov
• Pittsfield Federal Records Center pittsfield.reference@nara.gov
• Riverside Federal Records Center riverside.reference@nara.gov
• San Bruno Federal Records Center  SanBruno.reference@nara.gov
• Seattle Federal Records Center seattle.reference@nara.gov
• Washington National Records Center suitland.reference@nara.gov
• National Personnel Records Center—CPR sondra.austin@nara.gov

If you need to submit a transfer to a Federal Records Center, please submit an SF 135 to the appropriate center as indicated below:

• Atlanta Federal Records Center sheila.roquemore@nara.gov
• Boston Federal Records waltham.transfer@nara.gov
• Chicago Federal Records Center eric.vanek@nara.gov
• Dayton Federal Records Center sandy.tussey@nara.gov
• Denver Federal Records Center denver.transfer@nara.gov
• Fort Worth Federal Records Center vicki.goolsby@nara.gov
• Lee's Summit Federal Records Center leessummit.transfer@nara.gov
• Lenexa Federal Records Center lenexa.transfer@nara.gov
• Philadelphia Federal Records Center philadelphia.transfer@nara.gov
• Pittsfield Federal Records Center pittsfield.transfer@nara.gov
• Riverside Federal Records Center riverside.transfer@nara.gov
• San Bruno Federal Records Center sanbruno.transfer@nara.gov
• Seattle Federal Records Center seattle.transfer@nara.gov
• Washington National Records Center suitland.transfer@nara.gov
• National Personnel Records Center-CPR sondra.austin@nara.gov

We will post updates on the outage to the FRC Twitter feed (www.twitter.com/narafrc). If you have any questions, please contact the ARCIS help desk at 314-801-9300 or arcishelp@nara.gov.

We apologize for any inconvenience, and we thank you for your patience.

Sincerely,

David M. Weinberg
Director, Federal Records Centers Program