National Personnel Records Center

Frequently Asked Questions - Civilian Personnel Records

 

1.  How do I get information from my civilian personnel records?

Civilian Personnel Records

Civilian personnel records are normally transferred to the National Personnel Records Center within 120 days after an employee's separation from federal employment. If less than 120 days have elapsed since separation, write to the last employing office. Thereafter, send your request to the address listed below.

Certain basic information needed to locate civilian personnel records, includes:

  • full name used during federal employment,
  • date of birth,
  • Social Security Number (if applicable),
  • name and location of employing federal agency,
  • beginning and ending dates of federal service

Contact Information: click the links above for mailing and contact numbers.

2.  Where can I get information regarding retirement benefits for former federal civilian employees?

The information requested is not on file at the National Personnel Records Center. Questions relating to retirement and benefits should be directed to:

U.S. Office of Personnel Management
Retirement Operations Center
Post Office Box 45
Boyers, PA 16017

3.  I want to be reinstated into federal service. What forms do I need?

Copies of Standard Form 50 (Personnel Action) from your previous federal employment are usually needed for reinstatement purposes. You may request copies of those documents by writing to the National Personnel Records Center. The NPRC does not have the authority to determine reinstatement eligibility, only the Office of Personnel Management (OPM) or the hiring agency can determine that.

Contact the personnel office with which you are currently employed or seeking employment, or:

U. S. Office of Personnel Management
Employment Service
1900 E Street, NW
Washington, DC 20415

4.  Where can I call for help or immediate assistance?

Snippet

National Personnel Records Center:
Telephone: 314-801-0800*
Fax:  618 935-3014 or 618 935-3019.

*NPRC Customer Service Line is a long-distance call for most customers.  Note: Our peak calling times are weekdays between 10:00 a.m. CT and 3:00 p.m. CT. Staff is available to take your call as early as 7:00 a.m. and as late as 5:00 p.m. CT.

5.  What records would be useful for genealogical research?

* Please see our Privacy Statement


Civilian Personnel Records Main Page

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