NARA RECORDS SCHEDULING AND APPRAISAL SERVICES
CUSTOMER SATISFACTION SURVEY REPORT
- Records Scheduling and Appraisal Services Customer Satisfaction Survey Report September 2006 - Updated in September 2007. This updated version of the report does not include schedules backlog data.
- Appendix A - Sample Questionnaire
- Appendix B - Results: 2006 (by number of responses)
- Appendix C - Comparative Results: 2006 vs 2004 (by approximate percentages)
- Appendix D - Comments (Arranged by Respondent's Satisfaction Level)
- Appendix E - Comments (Arranged by Topic)