Mid Atlantic Region, Philadelphia

Targeted Assistance

"Building Partnerships for Better Records Management"

What is Targeted Assistance?

Targeted Assistance is a new approach to records and information management that's driven by the specific needs of Federal customers. It's an important part of NARA's effort to offer Federal agencies the benefits of focused records and information management aid and expertise.

  • Customer Driven You identify your problem or project, and then contact us.

  • Problem Solving Our records analysts will come to your office, consult with you, and offer realistic strategies and solutions for improvement.

Targeted Assistance Projects

Targeted assistance projects are designed to help you, the Federal customer, manage your records. Projects may include:

  • Electronic Records. Need help managing your e-mail? Having problems locating and using older electronic files? Looking to develop your own - or purchase off-the-shelf - software to manage your information? We advise agencies on standards and best practices for electronic recordkeeping systems. We also provide practical guidance on critical electronic records issues such as system backup and legacy data management.

  • Records Schedules. Have questions about how to use your agency records control schedules? Are there records in your office that aren't included in your schedules? We can help train your staff and schedule your records.

  • Records Disposition. Are records taking over your office? Do you need more space? Do you know how to store or destroy your records legally? We can help you apply proper disposition practices to your records.

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What Help Is Provided?

This depends on your needs.
Projects may include:
  • Electronic system development
  • Imaging and digitization planning
  • Tailored training
  • Records inventorying and scheduling
  • Office file plan development
  • And much more

Partnership

Targeted Assistance is a partnership between your office and the National Archives and Records Administration.
Analysts on our staff will:
  • come to your office
  • address your needs
  • answer your questions
  • solve your records management problems

We work closely with your staff and provide them with the tools to better manage your agency's records.

You know your business requirements better than anyone else does. Experts at the National Archives and Records Administration know records management. We'll work with you to create a project with a well-defined purpose, tangible products, definite milestones, and a time frame for completion. Your agency must participate actively, provide access to records and knowledgeable staff, clerical assistance as needed, and appropriate facilities. Through strategic partnership we can improve the management of your agency's records, whether electronic or paper.

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Cost

How much would you pay a consultant to come to your office to help solve your records management problems, or even just to identify opportunities for improvement? Imagine paying nothing. Under Targeted Assistance, this is what you'd pay for the services of Federal records professional. Travel and per diem costs may be required if extended, remote on-site visits are involved.

OUR TIME COSTS YOU NOTHING!!!!!!!!!!

How We Can Help

  • Do you need help with your records?

  • Does your staff need training?

  • Would you like to consult an expert?

If you answered YES to any of these questions, we can help.

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Contact any one of the following:

Contacts

David Weber
Director, Records Management
215-305-2004
david.weber@nara.gov

David S. Miller
Senior Records Analyst
215-305-2021
david.miller@nara.gov

Meg Phillips
Senior Records Analyst
215-305-2023
meg.phillips@nara.gov

Laura McHale
Senior Records Analyst
215-305-2022
laura.mchale@nara.gov

Write us by clicking on one of the email addresses above or visit us.


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The U.S. National Archives and Records Administration
8601 Adelphi Road, College Park, MD 20740-6001
Telephone: 1-86-NARA-NARA or 1-866-272-6272