November 2015 Archives.gov Metrics Dashboard

November 1-30, 2015

Monthly Summary

As reported by Google Analytics

  • 2,164,984 Users on Archives.gov
  • 2,687,491 Sessions on Archives.gov
  • 6,264,269 Page Views on Archives.gov
  • 74.1%   New Visitors
  • 25.9%   Returning Visitors

Most Popular Topics on Archives.gov

As reported by Google Analytics

Most Popular Search Terms

This includes searches on Archives.gov as reported by Google Analytics

  • declaration of independence
  • us constitution
  • national archives
  • federal holidays
  • united states constitution
  • electoral college
  • constitution
  • federal holidays 2015
  • bill of rights
  • is veterans day a federal holiday
  • archives.gov
  • nara
  • dd214
  • www.archives.gov
  • 13th amendment
  • constitution of the united states
  • the declaration of independence
  • national archives and records administration
  • dd214 request
  • sf 180
  • 2015 federal holidays
  • military records
  • veterans day 2015 federal holiday
  • 19th amendment
  • National Personnel Records Center

Who our Website Visitors are

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans:   40%
  • Researchers:   15%
  • Genealogists:   14%
  • Educator or Student:  11%
  • Other:   8%
  • History enthusiast:   7%

What our Website Visitors are Looking for

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Historical Documents:   45%
  • Genealogy or family history information:   28%
  • Other:   16%
  • Specific Event or Era:   15%
  • Historical Photographs:   13%
  • Famous Persons:   10%
  • Historical maps:   9%

Satisfaction Scores

We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.

In November, there were 338 respondents:

  • Satisfaction Score:   60 out of 100
  • Site Performance Score:   77 out of 100
  • Look and Feel:   73 out of 100

Customer satisfaction impacts visits:

  • Likelihood to Return:   70 out of 100
  • Recommend:  64 out of 100
  • Trusted Resource:   72 out of 100

Contact Us

If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!

Contact us at webprogram@nara.gov

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