May 2015 Archives.gov Metrics Dashboard

May 1-31, 2015

Monthly Summary

  • 1,992,740 Users on Archives.gov (Google Analytics)
  • 2,623,491 Sessions on Archives.gov (Google Analytics)
  • 6,203,863 Page Views on Archives.gov (Google Analytics)
  • 69.5%   New Visitors (Google Analytics)
  • 30.5%   Returning Visitors (Google Analytics)
     

Most Popular Topics on Archives.gov

As reported by Google Analytics

Most Popular Search Terms

This includes searches on Archives.gov as reported by Google Analytics

  • united states constitution
  • lewis and clark expedition
  • 13th amendment
  • nara
  • dd214
  • military records
  • archives.gov
  • electoral college
  • federal holidays 2015
  • space exploration timeline
  • federal holidays

Who our Website Visitors are

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans:   39%
  • Genealogists:   27%
  • Researchers:   11%
  • Other:   11%
  • Educator or Student:  8%

What our Website Visitors are Looking for

This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.

  • Veterans' Service Records:   35%
  • Genealogy or family history information:   22%
  • Historical Documents:   20%
  • Other:   9%
  • Online Electronic Records:   3%
     

Satisfaction Scores

We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.

In May, there were 327 respondents:

Customer satisfaction impacts visits:

  • Likelihood to Return:   74 out of 100
  • Recommend:  71 out of 100

Contact Us

If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!

Contact us at webprogram@nara.gov

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