March 2014 Archives.gov Metrics Dashboard
March 1 - 31, 2014
Monthly Summary
- 2,710,026 Visits to Archives.gov (WebTrends)
- 1,691,645 Unique Visitors (WebTrends)
- 71.42% New Visitors (Google Analytics)
- 28.51% Returning Visitors (Google Analytics)
Most Popular Topics on Archives.gov
As reported by WebTrends
- Military Service Records Request: 249,292 Visits - 369,181 Views
- Home page: 209,124 Visits - 289,515 Views
- Constitution of the United States Transcript: 164,025 Visits - 207,427 Views
- Declaration of Independence Transcript: 161,808 Visits - 199,126 Views
- Constitution of the United States: 146,352 Visits - 231,301 Views
- Bill of Rights Transcript: 126,621 Visits - 158,110 Views
Most Popular Search Terms
This includes searches on Archives.gov as reported by Google Analytics
- declaration of independence
- bill of rights
- us constitution
- national archives
- constitution
- the constitution
- the declaration of independence
- nara
- the bill of rights
- amendments
- civil rights act of 1964
- federal holidays 2014
- united states constitution
- electoral college
- dd214
- lewis and clark expedition
- archives.gov
- national archives and records administration
- amendments to the constitution
Who our Website Visitors are
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Veterans: 31%
- Genealogists: 24%
- Researchers: 15%
- Educator or Student: 14%
What our Website Visitors are Looking for
This is based on those who filled out the American Customer Satisfaction Index (ACSI) survey.
- Historical Documents: 29%
- Veterans' Service Records: 25%
- Genealogy or family history information: 22%
- Online Electronic Records: 4 %
- Federal Register Publications 3 %
- Online Electronic Records: 4%
Satisfaction Scores
We use the ACSI Customer Satisfaction Survey, which includes plain writing specific questions, to measure customer satisfaction.
In March, there were 606 respondents:
- Satisfaction Score: 67 out of 100
- Content Satisfaction Score: 76 out of 100
Customer satisfaction impacts visits:
- Likelihood to Return: 75%
- Recommend: 71%
Contact Us
If you have suggestions on ways to improve Archives.gov, we'd like to hear from you!
Contact us at webprogram@nara.gov