Records Retrieval Services
Federal Records Centers process over 13 million reference requests for Federal agencies each year. That's more than 100 requests every minute!
Requesting Your Records from the FRC
If you would like to request your records electronically, you can use the new ARCIS system. Visit the ARCIS web page for resources including:
If you would like to use the OF 11 form to request your records, you may download the form and submit it to your FRC via mail, fax, or e-mail. Step-by-step instructions on how to fill out the OF 11 can be found in the reference section of the FRC Toolkit.
Expedited Delivery Services
If you need your records quickly, the FRC can deliver original records to your desk or e-mail you scanned images of your records, often the same business day. Expedited delivery is available whether you use ARCIS, CIPS or an OF 11 to request your records.
Get same-day electronic delivery of your records with FRC SmartScan service. Your reference request is researched, scanned by records center staff, and e-mailed that same business day directly to your computer in Adobe Portable Document Format (PDF). SmartScan eliminates outbound and return shipping costs and is therefore ideal for both small jobs and urgent requests.
FRC Metro Courier Service
Most FRC locations provide courier service for delivery of requested records to agencies located within driving distance. Metro Courier service can be provided each business day or on an as-needed basis. Charges for Metro Courier service are based on the urgency of request.